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FAQ

View frequently asked questions

Lowest price guarantee in Quebec

If you find a lower price in the Province of Quebec, we match it!

Simply call our customer service by phone (1-418-529-0024 ext 299) while making sure of the following:

  • The item with a better price is sold by a retailer which has a physical store in the province of Quebec.
  • The retailer has the product in stock and available for sale at the advertised price.
  • The item is identical, including the year, the model number, color and size.
  • You have a verifiable proof.
  • If the item is no longer in its packaging or without its label, the purchase must have been made within 15 days. In the case of a new item, in its original packaging or with its original label, the purchase must have been made within 30 days.
  • Exceptions: commercial accounts/charges, clearance sales, closing sales and prices that contravene the supplies pricing policies. Other exceptions may apply.

We will be pleased to offer you the same price!

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