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FAQ

FAQ

Customer support

Online store

General information

Delivery

Contests and promotions

The Horizon program in details

View frequently asked questions

Is it possible to get a physical card?

When joining the program in-store, you can choose between a physical or virtual card.

When joining online, your card is automatically virtual. You can easily add it to Google Pay or Apple Wallet.

No need to keep your receipts!

If you would prefer a physical card, you can request one at any of our three store locations.

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With your Latulippe account, you'll be able to receive promotions by email, view the status of your current orders and view your previous orders.