FAQ

View frequently asked questions

What is the delivery time?

General information

The delivery time is difficult to predict and depends on the availability of the product, the workload of our shipping team and the delays that sometimes occur on the postal side. The delivery time is longer for remote areas and varies from region to region.

Note that because of high volume, the delivery time of carriers is longer during holidays. As well, for sales events such as Cyber Monday or the Inventory Sale, delivery times may be greater due to the high quantity of orders.

For all orders delivered to the United States, time may vary depending on the time required to clear customs.

For Europe, the delivery time is from 3 to 4 weeks and may also vary depending on the time required to clear customs.

Note that we reserve the right to cancel an order that we deem unsafe or to request additional information to secure an order.

A signature will be requested by Canada Post at the time of delivery.

Be bold!

Sign in

Returning customer

Your email address

Password

Forgot your password ?

New customer

With your Latulippe account, you'll be able to receive promotions by email, view the status of your current orders and view your previous orders.

Create an account

FAQ

FAQ

Customer support

Online store

General information

Delivery

Other

What is the delivery time?

General information

Be bold!

Sign in

Returning customer

New customer