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FAQ

View frequently asked questions

What is the delivery time?

General information

The delivery time is difficult to predict and depends on the availability of the product, the workload of our shipping team and the delays that sometimes occur on the postal side. The delivery time is longer for remote areas and varies from region to region.

Note that because of high volume, the delivery time of carriers is longer during holidays. As well, for sales events such as Cyber Monday or the Inventory Sale, delivery times may be greater due to the high quantity of orders.

 

Note that we reserve the right to cancel an order that we deem unsafe or to request additional information to secure an order.

A signature will be requested by Canada Post at the time of delivery.

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