Due to Covid-19 and containment, the delay before the departure of orders generally takes several days. We are receiving way more orders than normal.
The delivery time is difficult to predict and depends on the availability of the product, the workload of our shipping team and the delays that sometimes occur on the postal side. Orders placed on our website with the Xpresspost option are processed as a priority by our team. The delivery time is longer for remote areas and varies from region to region.
Note that because of high volume, the delivery time of carriers is longer during holidays. As well, for sales events such as Cyber Monday or the Cyber Inventory Sale, delivery times may be greater due to the high quantity of orders.
For all orders delivered to the United States, time may vary depending on the time required to clear customs.
For Europe, the delivery time is from 3 to 4 weeks and may also vary depending on the time required to clear customs.
Note that we reserve the right to cancel an order that we deem unsafe or to request additional information to secure an order.
A signature will be requested by Canada Post at the time of delivery.